Please note: for any queries or problems in relation to making a payment,
please contact the office direct by email at

How to Pay my Penalty Charge Notice Online

There are two levels of penalty charges depending on the severity of the parking contravention:

  1. Lower penalty charge - £50 (reduced to £25 if paid within 14 days)
  2. Higher penalty charge - £70 (reduced to £35 if paid within 14 days)


Please see the front of your PCN for the charge that applies.

You can pay your PCN by the following methods:

Pay it online

Paying online is the quick, safe and convenient way to save you valuable time and ensure that you keep up to date.


Click Here to Pay Online

Pay Button

Pay By telephone

Credit/debit card payments can be made by calling the SWPG between 8.30 am until 5 pm Monday to Thursday and 8.30 am until 4.30 pm Friday on 033 33 200 867

Please ensure you have your card details and Penalty Charge Notice to hand.


In Person

Cash, Cheques, Credit/Debit card payments can be made at the Civic Centre, Castle Street, Merthyr Tydfil between 8.30 am until 5 pm Monday to Thursday and 8.30 am until 4.30 pm Friday.  Please ensure that you bring details of your penalty charge notice with you.


By post (please allow for postal delays)

Cheques/Postal Orders to be made payable to'SWPG'. Please write the Penalty Charge Notice number and your vehicle registration number on the reverse of the cheque. 

Send your payment together with the slip attached to the PCN to:

PO BOX 87,
Merthyr Tydfil,
CF47 8BL.


If no payment or challenge is made within 28 days, a Notice to Owner (NTO) will be sent to the registered keeper of the vehicle and the full charge will be payable.

Make Payment

For details on how to pay the Penalty Charge Notice (PCN).

Got a Question

For further information and Frequently Asked Questions.

Get In Touch

Would you like to speak to us or report a parking contravention?